General Statement

The GDPR (General Data Protection Regulation) is a very significant development in Employment Law which comes into effect on 25 May 2018.  It will strengthen and ultimately replace the existing Data Protection Acts 1998 – 2003.  

Lydon House Catering is committed to achieving compliance with GDPR.  We have undertaken a thorough audit of all areas of our business to ensure we can achieve compliance with the enhanced requirements of GDPR. We reviewed our data security, privacy policies and information processing steps to ensure that we are not just compliant, but are going as far as reasonably practicable to strengthen the protection of our employee and client data. We are compliant with the existing Data Protection Acts in relation to how we protect the personal data of our employees and clients and further compliance with GDPR will strengthen this foundation.

Lydon House Catering Ltd respects your right to privacy.

Visitors are advised that each time they visit a website, two general levels of information about their visit can be retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the site. The second is information which is personal or particular to a specific visitor who knowingly chooses to provide that information.

If you are not happy with this Privacy Policy, you should not use this website.

The statistical and analytical information provides general and not individually specific information about the number of people who visit this website; the number of people who return to this site; the pages that they visit; where they were before they came to this site and the page in the site at which they exited. This information helps us monitor traffic on our website so that we can manage the site’s capacity and efficiency. It also helps us to understand which parts of this site are most popular and generally to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the site.

Through this website you may have an opportunity to send us information, such as through the “enquiry form” in the “contact us” section, or any other area where you might EMAIL US, subscribe to our newsletter or text alert service, request a publication or enter our competition. By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by Lydon House Catering for:

1. The purposes for which it was provided by you, E.G. TO SEND YOU INFORMATION, NEWSLETTERS, ETC.
2. Verification purposes and statistical analysis; and
3. Marketing and administration purposes.

However if you make a booking for hospitality at the Galway Races some information may be shared with the Galway Racecourse.

Collection and use of personal information (Updated May 2018)

Personal information: information that is associated with your name or personal identity. The Lydon House Catering Website does not collect any personal data about you on this Website, apart from information which you volunteer (for example, by emailing us, or registering with us for our newsletter). Any information which you provide in this way is not made available to any third parties, and is used by Lydon House Catering Ltd only in line with the purpose for which you provided it.

Credit Card details are securely processed by Authipay and we do not receive these details when making a booking.  Information we receive includes your booking details (ie what day & for how many), address, contact number & email.  These contact details are kept on file for the duration of your booking.

You should be aware that communications over the internet, such as emails, might not be secure.  Your communications may route through a number of countries before before delivered: this is the nature of the internet.  For that reason, we cannot accept responsibility for any access or loss of personal information that is beyond our control.  We do however work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information inputted by you.  It is important for you to protect against unathorised access to your computer.  Therefore be sure to sign off when finished using a shared computer.

Collection and use of non-personal information

Non-personal information: data collected for statistical purposes which is not associated with a specific identity. Lydon House Catering collects and analyses technical information in order to evaluate our Website. The type of technical information we log is confined to the following:

1. The IP address*1 of the visitor’s Web server
2. The top-level domain-name used (for example .ie, .com, .org, .net)
3. The pages visited on the Lydon House Catering website, i.e. URL’s*2 visited
4. The previous Website address from which the visitor reached us, including any search terms Used.
5. Clickstream data which shows the traffic of visitors around this Website (for example, pages accessed)

*1 An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

*2 A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. For example, http://www.lydonhousecatering.com is the URL for Lydon House Catering’s Home Page.
ANY EXTERNAL LINKS TO OTHER WEBSITES ARE CLEARLY IDENTIFIABLE AND LYDON HOUSE CATERING IS NOT RESPONSIBLE FOR THE CONTENT OR PRIVACY STATEMENTS OF THESE WEBSITES. YOU ARE ADVISED TO CONTACT THE PROVIDERS OF THESE WEBSITES DIRECTLY IF YOU HAVE ANY ISSUES OR CONCERNS RELATING TO THESE WEBSITES.

Use of cookies and Web beacons

Cookies

A “cookie” is a small data file transferred by a Website to your computer’s hard drive. Cookies are typically classified as either “session” cookies or “permanent” cookies.

– “Session” cookies do not stay on your computer after you leave our Website or close your browser. The aggregate information collected permits us to analyse traffic patterns on our site. This can enable us over time to provide a better experience on our site by improving content or personalisation and making our site easier to use.

– “Permanent” cookies are those that remain on your computer. They are used to facilitate shopping, personalisation and registration services. For example, cookies can keep track of what you have selected to purchase as you continue to shop and allow you to enter your password only once on Web pages where a login is required. “Permanent” cookies can be manually removed by the user.
Most browsers automatically accept cookies by default, but you can usually refuse cookies or selectively accept certain cookies by adjusting the preferences in your browser. If you turn off cookies, there may be some features of our site that will not be available to you and some Web pages may not display properly. You can find information on popular browsers and how to adjust your cookie preferences at the following Websites:
• Microsoft Internet Explorer: www.microsoft.com/info/cookies.htm
• Mozilla Firefox browser: http://support.mozilla.com/en-US/kb/
• Opera browser: http://www.opera.com/support/tutorials/security/privacy/
• Safari browser: http://www.apple.com/support/safari/
• Google Chrome browser: http://www.google.com/support/chrome/

Web beacons
A Web beacon is an electronic image, called a single-pixel (1×1) or clear GIF. Web beacons can recognise certain types of information on a visitor’s computer, such as a visitor’s cookie number, time and date of a page view and a description of the page where the Web beacon is placed. You may render some Web beacons unusable by rejecting their associated cookies

Who we share your information with

Lydon House Catering makes no attempt to identify individual visitors, or to associate the technical details collected (IP addresses etc.) with any individual. It is the policy of Lydon House Catering never to disclose personal or technical information in respect of individual Website visitors to any third party, unless obliged to disclose such information by rule of law.

SECURITY OF PERSONAL INFORMATION
Lydon House Catering will take all appropriate measures (including appropriate technical and organisational measures) to prevent against unauthorised access to, alteration of, disclosure of or destruction of your personal information.

Contact Us

Should you have any queries regarding any privacy issues you may have, or should you wish to access\amend\or erase any of your personal details, please contact us.

Lydon House Catering Ltd
3 Buttermilk Walk
Middle Street
Galway
Tel: + 353 91 564372
Fax: + 353 91 564379
Email: [email protected]